Effective Date: December 2024

At Genz HVAC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information:

• Name
• Email address: contact@genzhvac.shop
• Phone number: (707) 846-0177
• Address: G72X+4X4 Wildflower, California, USA

b. Non-Personal Information:

• Browser type and version
• IP address
• Referring website addresses
• Information about how you use our website

c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience. This may include tracking pages visited, time spent on the site, and user preferences.

2. How We Use Your Information
We use your information to:

• Provide and improve our heating and cooling services.
• Respond to your inquiries and provide customer support.
• Process payments and send invoices.
• Comply with legal obligations.
• Enhance website functionality and user experience.

3. How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third parties, including:

• Service providers who assist in operations (e.g., payment processors, website hosting).
• Legal or regulatory authorities if required by law.
• Analytics and marketing platforms to improve our services and customer experience.

4. Your Rights
Depending on your location, you may have the following rights:

• Access and Correction: Request access to and correct inaccurate information.
• Deletion: Request the deletion of your personal data.
• Data Portability: Request a copy of your personal data in a usable format.
• Opt-out: Opt-out of marketing communications.
• Cookies: Manage your cookie preferences through your browser settings.

To exercise these rights, contact us at contact@genzhvac.shop.

5. Data Security
We implement robust security measures to protect your information, including encryption, firewalls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Cookies Policy
Cookies are small files stored on your browser. We use cookies to:

• Save your preferences for future visits.
• Analyze site usage and improve functionality.
  You can disable cookies through your browser settings, though this may affect website performance.

7. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing any information.

8. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that a child’s information has been collected without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, and the effective date will be revised.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@genzhvac.shop
Phone: (707) 846-0177
Address: G72X+4X4 Wildflower, California, USA

Genz HVAC is committed to maintaining your trust and ensuring the responsible use of your information.